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FAQ

How much does Delivery cost and how long does it take?

All orders must be a minimum of €30 the delivery charge is €5 inclusive of VAT nationwide and delivery is within 24 hours, 7 days a week. On orders over €70 delivery is FREE.

How will the meat be delivered?

The meat will be delivered by the professional courier company within a maximum 48 hours. Meat will be stored in a temperature controlled package. Each cut are sealed in vacuum packs and stored in a polystyrene box surrounded by ice packs. The temperature will remain below 4oC until you open the box within 34 hours of receiving it.

Do you take special requests on order?

Yes, when you order you can fill out a special request form so we can assist you with any specific requirements.
Click here to fill in that form.

Where are you based?

Marshes Shopping Centre & Clanbrassil Street Dundalk & Charlestown Shopping Centre Finglas & Tiernan's Centra Blackrock, Co. Louth

Where do you source your meat?

We work hard with our suppliers, quality control team and the Craft butchers in order to produce the highest grade of prime meats. All our products are sourced from local producers in Louth, Meath, Monaghan and Cavan, who all follow stringent quality control guideline. A full copy of all suppliers is available on request at [email protected].

What is the best way to cook the meat?

Link to cooking guidelines

If I am not happy with my meat will I get a refund?

Yes, if you are not happy with your order, you will receive a complete refund. See our returns policy for more information.

Will my information be seen by any third parties?

We store all our client’s information and order history in a secure location and do not pass it on to others. If you need any details of your previous orders please contact us at [email protected].

Is your online shopping system secure?

The online credit card payment facility is operated by Realex Payments see www.realexpayments.com/ie for more details.

What credit and debit cards are accepted?

All Visa, MasterCard and Laser Debit cards are accepted

If you have any further queries please do not hesitate to contact us at [email protected].

 

 

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